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In reply to @manansh
Muchao Tang@xcopy
3/21/2023

Ok so this is indeed intentional to ensure we capture the ENTIRE user journey. Super curious how this'll pan out, given participants have to trust CB for not sharing their PII like SSN in any way

In reply to @xcopy
manansh 💨@manansh
3/21/2023

You'd be surprised, I have run research with prototypes going through KYC (they don't have to put actual info in) and people still were hesitant. Definitely important research to conduct though!