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In reply to @xcopy
manansh 💨@manansh
3/21/2023

You'd be surprised, I have run research with prototypes going through KYC (they don't have to put actual info in) and people still were hesitant. Definitely important research to conduct though!

In reply to @manansh
manansh 💨@manansh
3/21/2023

A potential participant concern is probably about how that data will be handled (in the context of research recordings) Maybe explicitly define who will have access to their recording & how that data will be used (anonymized, aggregated, etc) Might see some lift!

In reply to @manansh
Muchao Tang@xcopy
3/21/2023

Samesies. I ran those testing for Coinbase onboarding years back, and not just in research - people had questions in general why crypto companies asked for those - that's why we added contextual FAQ during signup.