Advanced
Alex Kwon@ace
11/25/2022

when in trouble getting a refund, tweet + @ the founder. Getaround finally agreed to give full refund on this $700+ charge.

In reply to @ace
Nathan Landman@nathan
11/25/2022

Reputation is everything

In reply to @ace
Petri@petri
11/26/2022

It’s unfortunate but more often the only way to get a customer support to respond. Reminds me of The Economist subscription that was impossible to cancel without the escalation.